Tuesday Feb 27, 2024

Bouncing Back from Lost Site Visitors: Grow Your Aussie Biz Episode #4

I've been there - eyes glazing over yet another bounce rate explainer. But then I grab your attention in the opening seconds of my latest Grownomics episode.

"A 75% bounce rate showed me EXACTLY why my business was stuck," I reveal. Buckle up, because decoding bounce rates is about to get interesting.

In my signature straight-shooting style, I define the cringeworthy bounce rate metric we all love to hate. More importantly, I break down the human behaviors and motivations BEHIND the confusing figures.

The stories illustrate how easy it is to miss the mark without deeper research into customer psychology. I almost launched a product that appeared great on paper but didn't align with what buyers actually wanted from me.

This episode isn't about quick-fix technical tactics. I make clear this rabbit hole goes much deeper than clicks, guides, and popups. The solutions lie in asking soul-searching questions like:

  • What emotions am I trying to evoke?
  • What core desires drive my ideal customers?
  • How does my brand actually help people?

If you've ever felt betrayed by vanishing visitors, this could be your blueprint for turning digital heads AND winning hearts. I translate typical bounce rate boredom into an accessible, energetic, and downright helpful listen.

Most interesting of all? The way I reframe the dreaded bounce rate as an opportunity - not a mortifying failure. Because accurately diagnosing customer psychology is half the battle to better engagement.

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